Send Us Your Documents
There may be several reasons why we request certain documents from you. Please use the information below for guidance.
If we have requested that you share your driving licence details, please use the link https://www.gov.uk/view-driving-licence to get started. Using this link will provide you a ‘check code’ which allows us to validate your licence this will be valid for 21 days. Once you are ready to send your copies and/or your driving licence ‘check code’, please email directly to: firstname.lastname@example.org or alternatively use the information at the bottom of the page to post or fax.
REMEMBER: It is a legal requirement that your driving licence shows your current address. Should you need to update your details, this will need to be changed at the DVLA. You will need to send copies of the photo card licence and ‘check code’ for ALL drivers.
If you hold a Northern Ireland, EU, International or photo-card (pre 1998) driving licence, please CLICK HERE for further information
Your No Claims Discount (NCD) represents your driving experience.
Insurers may request proof of this and you will need to send this information to us (we’ll take care of the rest). Sending your NCD could not be easier, simply email, post or fax it to us using the information below. You may need to request your proof of No Claims Discount from your previous insurer.
Remember, your NCD should contain the following:
- Policy number
- Renewal date
- Registration number and year
- Number of years No Claims Discount
If we have applied a 2nd car No Claims Discount (also referred to as an Introductory Discount) to your policy and request proof, please supply a copy of the other vehicle policy schedule showing your current No Claims Discount entitlement or a letter from your insurer confirming the amount of No Claims Discount you are currently earning.
Have a question regarding your No Claims Discount? Please speak with a member of our customer service team on: 01708 925 059
- On company headed paper
- To and From dates
- Any claims information
- Confirmation of sole use of the car including private use
Although optional, if you are sending in documents for Agreed Value, we require six photographs of the insured car which must include the following:
- Front (must show registration number)
- Rear (must show registration number)
- Each side
- Engine Bay
Please send your photographs along with a completed Agreed Value form if required using one of the methods below. Please read and follow the instructions on the Agreed Value form.
If your policy is subject to Limited Mileage, this can be agreed either over the telephone or by filling out and returning the mileage form which will be attached to the documents that we have sent you. Please use the information below for information on how to send your form to us.
Please check, sign and return the proposal form using one of the methods below. Any amendments can be made manually and signed. Our customer support team will amend these on receipt. We may need to contact you with regards to any amendments.
If proof of your address is requested by your insurer please send either of the following to us:
A bank letter – dated within the last 3 months
A utility bill – dated within the last 3 months
Choose from the following methods to send your documents to us:
Grove & Dean Ltd
96 Market Place
Essex RM1 3ER