Breakdown cover

In the circumstance that your vehicle breaks down, our Award Winning Breakdown Service will remove the hassle out of the situation and will get you back on the road as soon as possible. Please see below for the emergency breakdown number and more information regarding what cover is provided.

Emergency breakdown telephone number:

0800 328 4479

Breakdown cover
Depending on the level of cover that you have purchased, below is what is included with your policy.
What's included: Homestart European
UK Roadside Assistance
   
  • Help at the roadside where the breakdown occurs more than a quarter of a mile from your home address or the normal place of garaging.
  • Recovery to a local place of repair or to a destination of your choice up to 10 miles from the breakdown
  • Message Relay service –for example a phone call to a family member, friend or colleague.
  • Caravans and trailers that are attached to your vehicle at the time of the vehicle breakdown are recovered with your vehicle, you and passengers.
UK Roadside Recovery
   
  • Recovery to a destination of your choice anywhere in the UK if the breakdown occurs more than a quarter of a mile from your home address or the normal place of garaging and the vehicle cannot be repaired by the end of the working day.
  • A relief driver if you fall ill or suffer an injury that prevents you from driving.
Home Assistance
   
  • Help at your home address or the normal place of garaging or within a ¼ of a mile of your home address or the normal place of garaging if your vehicle suffers a breakdown.
  • Recovery to a local place of repair if repair is not possible at your home address or the normal place of garaging.
  • Recovery to a destination of your choice anywhere in the UK if the breakdown occurs more than a quarter of a mile from your home address or the normal place of garaging and the vehicle cannot be repaired by the end of the working day.
  • A choice of either a hire car (up to 1600cc) for 48 hours, alternative transport up to £100 or overnight accommodation up to £60 per person (to a maximum of £500) if your vehicle cannot be repaired by the end of the working day.
  • The cost of one single rail fare to enable the driver to collect the vehicle once repaired.
  • A relief driver if you fall ill or suffer an injury that prevents you from driving.
European Assistance and Recovery
   
  • European Cover (countries included within agreed geographical limits ) – including cover before you travel, missed Motorail connections, transporting your vehicle home and loss of use of the vehicle while abroad